The UK banking industry is going through a transformative phase due to rapid digitalization. Many ATMs are being closed and the workforce reduced, as several of the old occupations have already been taken over by technology-driven professions. At the same time, many new jobs are created which are the needs of the hour in the industry in 2025.
Fall of ATMs and Workforce Reduction
About 7,000 cash machines have been axed since 2021-the equivalent of a 14% drop in the number of ATMs.This has happened because people have been using digital banking services more and cash less and less. The fear now, though, is that the choice of cash for some people may be being cut off.
In addition to the reduction of ATMs, there have been some key job losses in the industry as well. A lot of jobs that existed traditionally are no longer needed because of digitization and automation. About 400 jobs are expected to be lost due to the recent decommissioning of its payments app – Zing – by HSBC.
This was part of more far-reaching cost-cutting and embedding the use of technology within existing operations.
Roles Lost to Digitalization
The digital transformation within the banking sector has made many of the traditional roles redundant. Some of the positions being increasingly taken over by automated systems and online platforms include bank tellers, data entry clerks, and customer service representatives. Mid- and back-office functions are also facing reductions on the growing deployment of AI and machine learning algorithms performing tasks related to loan processing, compliance checks, and risk assessment.
New Emerging In-Demand Roles in 2025
Even with these cuts, the wave of digitalization opened new avenues within the banking industry. Many positions are also highly in demand in 2025, including: Sustainability Finance Advisors: As the emphasis on Environmental, Social, and Governance (ESG) factors is bourgeoning, professionals commanding the ability to assess financial risks and opportunities linked with sustainability have become highly sought after.
Digital Transformation Analysts: With every passing day, banks are still integrating digital technologies. Analysts who can enforce efficiency and innovation have become quite critical. Their responsibilities include assessing present processes and implementing digital solutions to advance the operations.
Financial Data Scientists: With the big data explosion, there is a huge demand for specialists who can provide insights from unstructured raw data. Financial data scientists apply analytics to drive decisions and strategy determination.
AI/Machine Learning Engineers: With AI entering the very core of operations, the urge for those professionals who can provide, update, and fine-tune machine learning models, enriching several services, from customer support to fraud detection, is huge.
Cybersecurity Specialists: While fully digital banking is attracting consumers en masse, that means parallel measures should be taken toward cybersecurity. Here, too, the demand increases because of this very fact.
How to Apply for These Positions
Landing these new jobs includes a combination of appropriate education, skills, and strategic approaches to job applications, such as the following: Education-a bachelor’s or master’s degree in finance, computer science, data analytics, or environmental science is often required or preferred.
Skill Development: Expertise in tools for data analysis, programming languages- Python or R, with a very strong conceptual understanding of AI and machine learning. In the case of sustainability, knowledge in ESG frameworks and regulations is helpful.
Professional Certifications: The CFA, CFP, or other specific data science and AI certifications add value to your profile.
Networking: Connect to professionals in the industry through LinkedIn, conferences, and professional associations to expand your network.
CV Preparation: A well-written CV is necessary. Use a CV maker tool to create a professional and customized resume that reflects your relevant experience and skills.
Job Search Platforms: Continuously browse job portals, career pages of companies, and recruitment agencies dealing with banking and finance jobs.
Continuous Learning: Keep updating one’s knowledge continuously with the latest trends in the industry through workshops, online courses, and seminars.
The UK’s banking landscape is fast changing, with challenges and opportunities. While digitalization has wiped out some of the traditional roles, it has created a demand for a new set of skills. Professionals who adapt to these changes and equip themselves with the necessary skills will find ample opportunities in the modern banking sector.