CME halts FX, commodities, futures trading after data center issue

The floor of the Chicago Mercantile Exchange (CME)/New York Mercantile Exchange (Nymex) in New York City. CME Group is the world’s largest and most diverse derivatives exchange.

David S. Holloway | Getty Images

Trading came to a standstill on the Chicago Mercantile Exchange on Friday following a cooling issue at one of its data centers.

As of 6:45 a.m. ET, only bonds and some pre-market stocks were trading in the U.S., according to FactSet data. Stock futures trading in the U.S. was halted.

“Due to a cooling issue at CyrusOne data centers, our markets are currently halted,” a spokesperson for the CME said in an emailed statement in the early hours of Friday. “Support is working to resolve the issue in the near term and will advise clients of Pre-Open details as soon as they are available.”

The organization said it may take some time for moves in the impacted contracts to be seen once the outage is resolved.

Globex futures and options markets, foreign exchange platform EBS markets and BMD markets were all impacted, the CME added.

Later in the morning, CME Group told CNBC in an emailed update that BrokerTec EU markets were now open and trading, meanwhile all other CME Group markets remain halted.

By 6:45 a.m. ET, futures prices for WTI crude, U.S. 10-year Treasurys and the S&P 500 were among those that had not been updated, LSEG data showed.

The CME — the largest exchange operator in the world by market value — trades futures and options across various asset classes, including agricultural commodities, energy, metals and equities.

Cooling issue

A spokesperson for Dallas, Texas-headquartered CyrusOne told CNBC the company was actively responding to a cooling system issue at its CHI1 data center facility in the Chicago area, which had impacted customers including CME Group.

“On November 27, our CHI1 facility experienced a chiller plant failure affecting multiple cooling units,” they said in an email. “Our engineering teams, along with specialized mechanical contractors, are on-site working to restore full cooling capacity. We have successfully restarted several chillers at limited capacity and have deployed temporary cooling equipment to supplement our permanent systems.”

CyrusOne’s representative said the firm was in direct contact with all affected customers, and its teams were “working around the clock to restore normal operations as quickly and safely as possible.”

“We apologize for any disruption this has caused and appreciate the patience of our customers as we work toward full resolution,” they added.

Emir Syazwan, a futures trader at Ninefold Trading Co. based in Malaysian capital Kuala Lumpur, told CNBC on Friday that he had been on the phone to his broker “throughout the afternoon” local time as the CME outage drags on.

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